Melu is a live chat provider for your website. When you've integrated Melu and Senta, all leads that are generated through Melu's live chat will be added to your Senta CRM.


Turning on the Melu integration


Go to Settings > General settings > Extras to turn on the integration, then click Save at the top of the page.


Once you turn on the integration, a new Melu tab will be added to the General settings page. You will be presented with some introductory text and the option to select if you are a new or existing user of Melu. In order to proceed you must make a selection here.


If you are an existing user of Melu you will then be presented with some further information on setting up the integration and most importantly a button to generate an API Key.


If you are not an existing user of Melu then Senta will present you with the same API key and also a link to sign up for a trial of Melu.


Click the button to generate the API key, it will look something like this:


To finish setting up the integration you will need to go to your Melu Client Portal and enter the API under the Integrations section.


Once this is saved in the Melu Client Portal the connection is made.