If you decide you no longer need one of your practice users on Senta, you can deactivate their user profile. Please note that deactivating user will disable their access to Senta but it will not delete any of their past activity, notes, the time recorded etc. 

Once a user has been deactivated, they will be logged out of all active sessions.

Deactivating a user

Go to Settings > Users and click on the user you wish to deactivate

You will see the settings for that user. At the top of the page is a button to deactivate them.

You will be asked to confirm the deactivation

You will be able to see a list of deactivated users by going Settings > Users and clicking on the Deactivated users tab.

If a practice user is deactivated, the emails Senta has picked up from their Office365/Gmail account will continue to be shown in Senta.

Reactivating a user

If you want to reactivate a user, go to Settings > Users and click on the Deactivated users tab.

Click on the user you wish to reactivate.

You will see the settings for that user. At the top of the page is a button to reactivate them.

You will be asked to confirm the reactivation