Setting up email in Senta

Learn how to set up email integration in Senta

Setting up the email integration
If you will be sending emails via Senta, it is important to set up your email integration so that Senta connects to your email account. Once you integrate y...
Mon, 11 Oct, 2021 at 4:44 PM
Email settings (SMTP/IMAP)
If you use an email service other than Gmail (GSuite), you will need to enable email via SMTP/IMAP to allow incoming and outgoing email to be read by Senta....
Wed, 30 Jun, 2021 at 3:49 PM
How do I connect a personal Gmail account to Senta?
If you are using a personal Gmail account, rather than G Suite, you will need to enable email via SMTP/IMAP to allow incoming and outgoing email to be read ...
Wed, 13 Oct, 2021 at 1:57 PM
How do I approve Senta to connect to G Suite?
N.b. The instructions below only apply for practices using “G Suite” mail accounts. The admin/owner of your practice's G Suite account will need to upda...
Fri, 23 Oct, 2020 at 12:20 PM
Gmail Application Privacy Policy
This Application Privacy Policy sets out just how we use data sent and received through the Senta integration with Gmail.   For information about how we...
Tue, 23 Apr, 2019 at 3:29 PM
Deauthorising and reauthorising email accounts
If a user changes their email settings - e.g. their password - through your email provider, then their account may stop connecting to Senta. To resolve ...
Wed, 23 Oct, 2019 at 12:38 PM
Switching between SMTP/IMAP and Gmail
If you change your practice's email provider, changing your details in Senta just takes a couple of minutes. If you switch email providers in Senta,...
Wed, 8 Jan, 2020 at 12:23 PM
What happens to a user's emails if they leave the practice?
When a Senta user leaves your practice, you may want to retain access to any email contact, even after they have been deactivated. If a practice user is...
Fri, 26 Jul, 2019 at 9:33 AM
Setting up an App Password for Gmail
In order to set up a personal Gmail account you will have to make use of Googles "App passwords" feature. Rather than using your Google Password t...
Thu, 25 Feb, 2021 at 2:52 PM
Setting up the Office365 Email Integration
If you are trying to integrate an Office365 email account via SMTP/IMAP and having issues, we now have a tool which uses Modern Authentication to integrate ...
Tue, 11 Oct, 2022 at 2:22 PM